Term Conditions

Payment and Terms

Account name: NTG Solutions Academy

Bank: Standard Bank

Account number: 372030602

Type of account: Business Current Account

Branch code: 051001

Reference number: ID Number/Passport Number

Please note: Only the Electronic transfer (EFT) payment method is accepted (Cash payments will not be accepted.)

Enrolment and payment of fees

Delegates must submit proof of payment to admin@ntgsolutionsacademy.co.za when applying to any NTG Solutions Academy skills program. Course fees must be paid in full 14 days prior to the course start dates to reserve a delegate’s seat. NTG Solutions Academy reserves the right to revoke admission to a course without full payment, upon which a delegate’s enrolment will be cancelled. All payments must reflect the ID number of the enrolled delegate. Course fees funded by an institution (including an employer) on behalf of a delegate must be accompanied by supporting documentation (e.g., an official purchase order). NTG Solutions Academy further reserves the right to withhold access to any course and/or a delegate’s results and certificate if full payment has not been received.

Delegates’ responsibilities Any changes to personal and/or payment information provided on enrolment forms must be reported to NTG Solutions Academy. Upon enrollment, delegates confirm that they comply with and fully understand the specific admission requirements of a course. Delegates confirm their willingness to enroll in a course and accept all responsibilities for payment of relevant course fees. Delegates will abide by the assessment criteria for courses as set out in the course material. Delegates confirm that they understand that it is against the NTG Solutions Academy’s policy to commit any form of plagiarism (i.e., publishing or putting the work or ideas of others forward as their own). Delegates will abide by the general code of conduct for learners of the NTG Solutions Academy.

General Conditions

NTG Solutions Academy reserves the right to revoke admission to a course if the criteria for enrolment stipulated in the course information have not been met in full. The language of instruction for all courses is English, unless otherwise stated. In the event of any dispute of any nature whatsoever arising between a delegate and NTG Solutions Academy, South African legislation will apply, and the appropriate courts of South Africa will preside over jurisdiction. All intellectual property rights (i.e., rights in text, recordings, pictures, or other licensed materials) vest with the NTG Solutions Academy, and delegates may not reproduce or distribute any such material.

Cancellation Policy

NTG Solutions Academy reserves the right to refuse admission to a course, in which case delegates will be informed accordingly and applicable fees will be refunded where required. • Cancellations from delegates are accepted in writing and without penalty up to 14 days prior to the course start date. • Notification of cancellations must be submitted in writing via email to admin@ntgsolutionsacademy.co.za • Delegates who cancel outside the approved cancellation period will not be entitled to any refunds, unless they are unable to attend as a result of reasons outside their control (e.g., hospitalisation) or where, at the sole discretion of NTG Solutions Academy, it is rendered impossible for delegates to attend a particular course.

Security and privacy

NTG Solutions Academy is committed to the protection of the privacy of all delegates. Personal information will only be made available where NTG Solutions Academy is statutorily required to do so, or for purposes of communication between NTG Solutions Academy and delegates to give effect to the processing and presentation of relevant courses. Delegates accept full responsibility for the protection and use of any passwords provided to them for access to NTG Solutions Academy systems. Delegates further give consent that their personal information may be used for communication about their enrolments and/or related activities, as well as for statistical and marketing purposes, and that they have the right to terminate this use at any time by writing to NTG Solutions Academy.


Neither NTG Solutions Academy nor any of its agents or representatives shall not be held liable for any personal accidents, illnesses, losses, or damage to private property of delegates on any course. This includes traveling to and from venues, as well as shuttle services to and from hotels or other places of accommodation. Personal insurance coverage for health, accidents, loss of luggage, and trip cancellations is strongly recommended for all delegates.


Unforeseen circumstances may necessitate the appointment of new course presenters other than those advertised as part of the course proceedings. Course dates, program sequence, times, and venues are subject to change without prior notice. If delegates are dissatisfied with any such changes, NTG Solutions Academy may, at its sole discretion, consider refunding delegates for courses they have partially or fully completed. For further assistance in obtaining the full terms and conditions or to obtain full copies of any policy or other documentation, please contact NTG Solutions Academy at info@ntgsolutionsacademy.co.za.